Because of the time and money we invest (even in the beginning) from the money received from your purchase of the package, we do not offer refunds. However, you can stop the monthly recurring fee. The owner of our company would like an end-of-service video conference call at the end because we want to know the reasons and perhaps help resolve an issue. Because we're in it for the long-haul, we hope that you will respect this method of ending your service. After all, we're not only providing you a service, we are acting as your marketing team, and you wouldn't end the relationship with your marketing team by the click of a button, would you? You would talk through the issues and perhaps come up with an agreement all can agree with, right?